1. Introduction

Welcome to Shengke Technology Co., Ltd. (“we”, “our”, or “us”).
By accessing or using our website and purchasing our lunch box products, you agree to comply with and be bound by these Terms of Service.
Please read them carefully before using our website. If you do not agree to these terms, please do not use our site or services.

2. Company Information

Company: Shengke Technology Co., Ltd.
Address: Huamei Industrial Zone, Caitang Town, Chao’an District, Chaozhou City, Guangdong Province, China
Email: donna.shengke@gmail.com
Tel: +86-139 0231 1149
Fax: 0768-5627993

3. Use of Our Website

• You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

• You agree not to use the website for any unlawful purpose or in any way that may damage our reputation or interfere with other users’ experience.

• We reserve the right to restrict access, suspend, or terminate accounts that violate our terms.

4. Product Information

We make every effort to display accurate product descriptions, specifications, and images.
However, slight variations in color, size, or material may occur due to manufacturing or display differences.
Shengke Technology Co., Ltd. reserves the right to modify or discontinue any product without prior notice.

5. Orders and Payment

• All orders are subject to acceptance and availability.

• Prices listed on the website are in USD (or local currency where applicable) and exclude shipping fees or import duties.

• Payments must be made through our secure payment methods.

• We reserve the right to cancel or refuse any order if fraud or error is suspected.

6. Shipping and Delivery

Please refer to our [Shipping Policy] for detailed information regarding processing times, shipping methods, and delivery estimates.
We are not responsible for delays caused by customs clearance, courier issues, or unforeseen circumstances beyond our control.

7. Returns and Refunds

Please refer to our [Returns & Refund Policy] for complete details on eligibility, timeframes, and procedures for returns, exchanges, or refunds.
Returned products must remain in original condition and packaging.

8. Intellectual Property

All content on this website, including text, images, logos, and product designs, are the property of Shengke Technology Co., Ltd. and protected by copyright and trademark laws.
You may not reproduce, distribute, or use any materials without our prior written consent.

9. Limitation of Liability

We make every effort to ensure product quality and website functionality; however, Shengke Technology Co., Ltd. is not liable for:

• Any indirect, incidental, or consequential damages.

• Losses caused by misuse, unauthorized modification, or failure to follow product instructions.

• Delays or interruptions beyond our reasonable control.

Your use of our products is at your own risk, and our total liability shall not exceed the amount paid for the specific order in question.

10. Privacy Protection

Your privacy is important to us.
All personal information collected will be handled in accordance with our [Privacy Policy], ensuring confidentiality and compliance with applicable data protection laws.

11. Governing Law

These Terms are governed by the laws of the People’s Republic of China.
Any disputes arising from or related to this website shall be resolved through friendly negotiation.
If no agreement can be reached, the case shall be submitted to the local court in Chaozhou City, Guangdong Province for resolution.

12. Contact Us

If you have any questions about these Terms or our policies, please contact us:

Shengke Technology Co., Ltd.
Email: donna.shengke@gmail.com
Tel: +86-139 0231 1149
Address: Huamei Industrial Zone, Caitang Town, Chao’an District, Chaozhou City, Guangdong Province, China